We might be a small team, but we are here to support you in every way! Whether you're placing your first order or need help with an existing one, we're here to make your Cookaway experience as smooth as possible.
You can reach us by emailing hello@thecookaway.com or starting a live chat or filling in the contact form below. We'll get back to you as soon as we can, usually within 24 hours.
Have a question? Our friendly in-house Customer service team is here to help with anything you need. We aim to respond to all email enquiries within 24 hours and if you get in touch via live chat, we'll do our best to respond even sooner. Our office hours are Monday to Friday, 10am-3pm (excluding Bank Holidays). If you need help, you can get in touch by:
Sending us an email on hello@thecookaway.com
Starting a live chat
Filling in the contact form below
Browsing our FAQs for quick answers
Contact us
Corporate enquiries
We love helping businesses create meaningful moments through food. Whether it’s a team-building experience, a virtual cook-along, thoughtful gift vouchers for employees or a bespoke gifting solution, we’ll work with you to create a memorable Cookaway experience tailored to your needs. Get in touch with us to start planning your next food experience.
We’re always excited to collaborate with brands and creators who share our passion for food, discovery and memorable experiences. Whether it’s content creation, collaborations, product sampling, brand campaigns or something bespoke, we’d love to explore how we can work together. Get in touch and let’s create something exciting together.
We’re always happy to connect with journalists, editors and media partners looking for inspiring food stories. Whether you’re interested in reviewing our Recipe Boxes, featuring our chef-created experiences, sharing our founder journey or exploring the latest trends in world cuisines and home cooking, we’d love to hear from you. Get in touch with our team for press information, imagery and Cookaway updates.
